Minoan Experience

Role:

Product Ops Intern

Industry:

Retail Technology

Dates:

Jun - Sept 2025

Dates:

Jun - Sept 2025

Focus:

Digital Merchandising Systems

Focus:

Digital Merchandising Systems

Minoan is a hospitality procurement platform that helps hotels and property groups source, manage, and standardize products across brands. I supported business, product, and platform operations by building repeatable systems that improved how product content, promotions, and brand experiences were launched at scale.

Minoan is a hospitality procurement platform that helps hotels and property groups source, manage, and standardize products across brands. I supported business, product, and platform operations by building repeatable systems that improved how product content, promotions, and brand experiences were launched at scale.

Problem

As Minoan scaled, product naming, images, and category structure were inconsistent across brands and promotions. That created avoidable friction for internal teams, increased pricing/SKU error risk during launches, and made it harder to maintain clear, consistent brand presentation across the site.

Approach

  • Audited product content, microsites, and promotional workflows to identify inconsistency and error points

  • Built standardized frameworks for product naming, product descriptions, and microsite content structure

  • Organized category/attribute rules so products rendered correctly across the site and internal systems

  • Supported weekly promotional launches by validating pricing, SKUs, and assets through a repeatable workflow

Execution

I translated ad-hoc content and promotion work into reusable templates and checks, collaborating across operations, design, and merchandising. I then applied these standards in production: cleaning product data, preparing imagery, and supporting CMS uploads so launches were faster and more consistent week over week.

Impact

  • Standardized 500+ product names to reduce ambiguity and improve consistency across the catalog

  • Prepared 500 product images for platform use across brand pages and promotions

  • Reworked content structure across 5 brand microsites to improve clarity and consistency

  • Connected 300+ taxonomy lines (categories/attributes) to improve accuracy across systems

  • Executed 10 consecutive weeks of Deals of the Week launches

  • Supported weekly featured sets of 20–30 SKUs per brand during promotional rollouts